We’re Here to Help!

We’re committed to providing excellent support and resources for our members and the wider influencer marketing community. Please find answers to common questions below or contact us directly.

Frequently Asked Questions (FAQs)

• Q: What are the benefits of becoming a member of the Influencer Marketing Foundation?
  • A: Members gain access to a range of benefits and resources, including:
    • Industry reports, research, and trends
    • Educational webinars and member-only events
    • Discounts on conferences and certifications
    • Networking opportunities
    • Templates, guidelines, and best practice resources
• Q: What types of memberships do you offer?
  • A: We have memberships tailored to different needs:
    • Professional Membership: Ideal for professionals in the influencer marketing space.
    • Corporate Membership: Designed for brands, and organizations.
    • Agency Membership: For agencies
    • Influencer Membership: Ideal for Influencers
    • Student Membership: Discounted option for those currently enrolled in higher education.
• Q: How much does membership cost?
  • A: Membership fees vary depending on the membership level. Please visit our membership page for detailed pricing information.
• Q: How do I cancel my membership?
  • A: You can cancel your membership by contacting us at support@influencermarketingfoundation.org or by following the instructions in your member portal. Please refer to our membership terms for any applicable cancellation policies.
• Q: Can I get a refund on my membership?
  • A: You can cancel your membership anytime. Your membership will end on the date of cancellation. However, the membership fee is non-refundable.

Events and Resources

• Q: How do I find out about upcoming IMF events?
  • A: Visit our events calendar for a full listing and details on how to register. You can also sign up for our newsletter to receive updates directly in your inbox.
• Q: Do you offer training courses or certifications?
  • A: Yes, we offer training options like., self-paced online courses, in-person workshops, or a comprehensive certification program]. Visit our trainings page to learn more.
• Q: Where can I find influencer marketing industry reports and data?
  • A: Our members have access to exclusive research and reports in the member portal.

Technical Support

• Q: I’m having trouble logging in to my account. What should I do?
  • A: First, try resetting your password [link to password reset function]. If that doesn’t resolve the issue, please contact our support team at support@influencermarketingfoundation.org.
• Q: Your website isn’t loading properly. What’s the problem?
  • A: Please try clearing your browser cache and cookies. If the issue persists, contact us at support@influencermarketingfoundation.org and include details about your browser and operating system.

2. Contact Us Section

• Email: support@influencermarketingfoundation.org
  • We aim to respond within 24 hours on business days
• Phone: +372 712 0007
  • Available from 9am-5pm on weekdays
• Contact Form: